What should I do if I find a lower price for the same quote through My Club?

Our Price Guarantee: How to Claim a Lower Price Adjustment

Introduction

We are dedicated to providing you the guaranteed lowest prices on our exclusive travel and leisure offerings. If you discover a lower price for an identical booking time of booking with us, we are here to help you secure the best deal with our price guarantee program.

Steps to Claim a Price Match

To ensure a smooth and prompt evaluation of your price match claim, please follow these detailed steps:

1. Gather Price Details: Collect clear evidence of the lower price found at time of booking, including the direct provider’s website URL (make sure to remove any referral or tracking parameters), pricing details, matching travel dates, and the exact terms matching your original booking.
2. Contact Customer Service Promptly: Reach out as soon as possible by calling [phone]. Early notification helps us expedite your claim.
3. Submit Your Claim: Provide all gathered price details to our dedicated travel professionals for verification against your existing booking.
4. Price Match Evaluation: Our experts will thoroughly review your claim in line with our price guarantee policy to confirm eligibility.
5. Resolution: If your claim is validated, we will promptly adjust your booking price accordingly.

Important Price Guarantee Conditions

Please carefully review the following conditions to ensure your price match claim qualifies:

• The lower price must be for an identical booking — same dates, room types, location, booking terms, conditions, and be a public rate.
• Price matches are subject to verification and must be claimed before booking.

Why Contact Our Experienced Travel Professionals?

Our team of seasoned travel experts handles over 70% of bookings personally to ensure perfection in every detail. By contacting them directly, you receive personalized assistance tailored to your itinerary and needs, giving you peace of mind and confidence in your travel experience.

Need Further Assistance?

If you have any questions or require help with submitting your price match claim, please do not hesitate to contact our dedicated Member Services team:

• Email: [e-mail]
• Phone: [phone]

Your satisfaction is our highest priority, and we are committed to ensuring you receive the best value on your travel bookings through your travel club.

Summary

Discovering a lower price after booking can be frustrating, but with our price guarantee, you have a straightforward process to follow to potentially benefit from the better rate. Remember to act promptly, gather all necessary information, and contact our dedicated team for a swift resolution. Enjoy your travel with confidence knowing your travel club has you covered.